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Customer reference number(CRN) This is an eight digit number that is assigned to each customer throughout all agreements they have. A new Agreement Reference Number (or ARN) will be given to each new agreement. These numbers are displayed at the top of letters sent to the customer by Motability Operations and on the lease agreement.
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Customer reference numberA unique reference number used for your British Gas account. It will be displayed on the front of your bill or statement, or any other correspondence related to your account (e.g. bill enquiries).
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